Hello, Mr. Norman? Hello, Mr. Norman. This is Ryan Reagan. I'm a paid caller with Infosigen working with the National Rifle Association of can. I'm calling on a brief one question survey. I'm calling today on a brief one question survey. Joe, thank you for taking part in our Satisfaction survey. Using the keypads on your phone and using a scale one through five. Press one for unsatisfactory, two for poor, three for neutral, four satisfied, and five for being the most satisfied. First question please rate the politeness and professionalism of the agent you spoke with today, using one for unsatisfactory and five for being the most satisfied. Second question please rate the agent's knowledge and ability to answer all your questions using the same one to five scale with one being unsatisfactory and five being the best. Please rate the sound quality and audio clarity of today's call. We appreciate you participating in today's survey. Enjoy your day.