Hello, this is Evacore Healthcare calling on behalf of Aetna for the office of ██████████. Yes or no? Is this ██████████ or somebody who can speak on their behalf? I'm sorry, I didn't hear you well. We are calling for the office of ██████████. Yes or no? Is this ██████████ or somebody who can speak on their behalf? Great. This call is about a clinical certification request for patient. ██████████████. Before I continue, I am requiring to advise you. That this call may be recorded for business purposes. To protect the patient's privacy. We need you to verify information for ██████████████. We need to confirm the patient's date of birth. Specifically, we need the month, day and year. Would you like me to wait a moment while you get that information? Ok, I'll hold on the line. And when you're ready, please say hello. Are you ready to get started? Are you ready to get started? Are you ready to get started? Are you ready to get started? Are you ready to get started? Are you ready to get started? Are you ready to get started? Are you ready to get started? Are you ready to get started? Okay? Please tell me the patient's date of birth. For example, ████████████. I apologize. I didn't hear you well. So let's try again. At the tone, please say the month, day and year. I'm sorry. I'm having trouble understanding you. So let's try one more time using the keypad on your telephone. For example, if the patient was born on █████████████, you would enter ██████. Please enter their 6 digit date of birth now. I apologize. At this time, we're not able to find a match in our database, so we won't be able to share any specific information. please know if you ever have questions you can always give us a call ████████████████████ seven days a week eastern time toll free add ████████████████████████████████████████████████████████ again the number is ███████████████